How J Bartee Consulting helps your success:
Our tech support services include on-site or remote:
We can purchase the equipment, set up something you have purchased, or simply install the physical hardware or software. All tech support services ensure to test and verify the system works to specification and any applicable updates are applied.
Besides a software tune up to increase your computers’ speed, we use Full Diagnostics to identify problems & concerns on Hardware and software including conflicts, failures, & Virus/Malware/Spyware. Once we identify areas of concern, we repair the faults.
If your system goes beyond “fix it,” it may require a reset to factory settings or a System Restore. Microsoft® Operating Systems offer a great tool: System Restore. This is a “Fresh start” kind of Restart, rolling your system or device back to a good configuration (or factory settings). There is typically limited-to-no-data loss. However, your important files, pictures, videos, and memories can be lost forever if you do not backup.
J Bartee Consulting is an Authorized Seller of Carbonite Online Backup: The better backup plan. For one flat, annual fee (starting at less than $5.00 per month), you can receive an unlimited amount of storage space for a single computer – saving irreplaceable files on your computer, like photos, documents, and music. Carbonite backs up your data automatically, and keeps it accessible at anytime, from any computer or smartphone.
J Bartee Consulting is available via e-mail, phone, text, and social media contact 24-hours a day to ensure you and your technology are always on the right path. Whether you need to know how to do something with your software, have a question about your computer, or see errors popping up, we’re there for you.
Our Help Desk services include customized training and How-To guides. We can streamline your new-employee training by bringing any member of your team up to speed on the latest technology and all the gadgets in your office. We can also create How-To guides to help direct you in personal or business related tasks (such as setting up your e-mail in Microsoft® Outlook®, teaching someone how to log onto your server, or proper ways to fill out forms and documents).